The maintenance of CISS Base and EcE programs

By signing an EcE-TOP maintenance agreement, you will ensure annual trouble free functions of all programs produced by Econocap Engineering Oy. In addition, you will have access to the top expertise and long experience of our support personnel.

The maintenance agreement covers all EcE programs ( MicroStation Add-ons) and CISS Base programs, including support and new versions during the period. The agreement covers telephone, Internet or email support during business hours in normal business days.

It is possible to extend the maintenance agreement to cover also the work done in the customer´s premises and MicroStation support.

The agreement can be modified according to the customer´s needs and expectations.

The agreement will be the best protection for trouble free function, now and in the future.

Training

The training offered by Econocap Engineering Oy covers, in addition to MicroStation training, naturally all our own programs.

There are several programs based in CISS Base, in addition to Document Management. There are PDM, Electricity, Automation and PID…

CISS Base PDM has been integrated into AutoCAD, Autodesk Inventor, MicroStation, Solid Edge and SolidWorks and several others. In PDM training we will tell you how the design chain with CISS Base will function. We will go through versions and workflows. When the entity, including output, has been covered in the training,you will have a completely new efficiency level in your design system.

EcE programs (MicroStation Add-ons) have been in use for our customers for more than two decades. Due to this fact we will be able to offer you a top level training with the Finnish material for all EcE products.

The consultancy of Information Management

The Information Management is a wide concept in the terminology of Econocap Engineering Oy. The Information Management covers the design systems, document management and the management of technical documentation of all remits, fields of activities and lines of business.

During the more than two decades of operation, we have delivered various kinds of design systems and document management systems to the hundreds of our customers. Due to this experience we will be able to guarantee that after our consultancy the know how of our customer will be significantly improved on the matter in question.

Examples of our consultancy projects are the designing of a document management system, the more efficient use of CAD and PDM systems, the evaluation of a new CAD system (usually 3D) and a general consultation for the use of CAD system.

For our customers we will supply advice concerning the more efficient use of all EcE products and CISS Base programs.

Our motto is: We will hear and listen to you and then we will present our solution.

The tailoring of CISS Base and EcE programs

Sometimes the program out of the box is not sufficient to cover the special needs of our customer. Our solution to this is a customer specific tailoring of the program. Usually tailoring is considered to be a one time operation, but we are different. By using the most modern development tools and our quality system according to the Finnish Quality Prize will guarantee the support for years and decades onwards. We are able to present experience and proof of this decade long support.

When originally tailored program will become a planned part of our program, the tailored part of it will not be some extra set of codes, but an inseparable part of the supported entity.

Due to this fact we have been able to significantly squeeze the customer specific maintenance cost.  The programs deliveredby us will not become obsolete, the maintenance contract is the guarantee for it. And Econocap Engineering Oy will guarantee the quality and competitiveness of the maintenance.

The decades and our customers have been the teacher for us to hear and listen. And believe us, we do have learned to hear and listen.